25 May 2017

Using technology to both replace the culture of non-information industries and exercise control over the traditional spontaneity and unexpectedness of the public space, Songdo has the feel of a city that remains in a state of perpetual design. It’s uncomfortable clean, way too safe, and completely predictable. It’s hyper-hygienically unnatural. It’s a technocrat’s 1950s wet dream. It’s not home. It’s not my smart.

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12 January 2017

Today, be it in the coffeehouse at the end of the road, on the website of an international brand or in the city we call home, the whole world is obsessed with the quality of the experience. Has this not always been true? This little film reveals how we humans have always been in the business of masterplanning our great, shared experiences.

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8 December 2016

‘If you can dream it, you can do it!’ – Walt Disney
We want to inspire 1 billion people by 2027 to have taken positive action in the realms of innovative city making!

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3 December 2015
The Hero’s Journey and How to Create Places that Enable Collaboration

The key first job is not 6 months of wordsmithing nor is it drawing a building, the key first task is to describe five steps of a journey. That’s all. Here’s how.

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3 July 2014
A Festival of Incongruity

How do we win an audience and get them talking about us, remembering us? Recently, a large mobile network asked us this and our reply was that they needed to get some mud on their wellies.

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24 June 2014
The Roller Coaster of Experience Design

Whether singular executions or multiple identities, most brands are flatlining. Branding values coherency – with the result that corporate identities are constructed as a blandly steady state of being.

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27 May 2014
It All Begins With an Experience

It all begins with an experience. Experience Design is a journey. It is an opportunity to programme the brand as we travel together through what I have come to think of as five stages.

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